School of Medicine

DFPM - Intranet

Trouble Ticket Information

DFPM employees ONLY

DFPM has moved to a centrally supported IT model. In this model, the department will use a central help desk ticket system for standard IT issues and work with onsite IT technicians for issues that need to escalate or are unique to DFPM. IT issues must be submitted using the following contacts:


Changes to websites, or new webpages, are still handled through the DFPM trouble ticket system. If you want to request a change to a DFPM website, please submit a ticket here: https://intranet.dfpm.utah.edu/helpdesk/open.php