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Susan L. Zickmund

Susan L. Zickmund, PhD

Languages spoken: English

Academic Information

Departments Primary - Internal Medicine

Divisions: Epidemiology

Academic Office Information

Research Interests

  • Understanding Reasons for Racial, Ethnic, and Gender Disparities in Satisfaction with VA Care
  • Determining the Barriers to Treatment for Veterans with Hepatitis C
  • Learning the Race-Specific Barriers Faced by African American Veterans Who Seek Treatment for Hepatitis C
  • Developing Mixed-Methods (Qualitative-Quantitative) Approaches to Integrating Data Analysis
  • Exploring Disparities in Racial and Ethnic Satisfaction with VA Health Care
  • Examining the Methodologic Overlaps Between Qualitative Data and Bioinformatics
  • Developing Novel Approaches to the Formative Evaluation of Implementation Research

Education History

Certification University of Pittsburgh School of Medicine
Abboud Cardiovascular Research Center, University of Iowa Carver College of Medicine
Doctoral Training University of Wisconsin
University of California, Davis
Undergraduate University of Iowa

Selected Publications

Journal Article

  1. Skolasky RL, Kimball ER, Galyean P, Minick KI, Brennan G, McGee T, Lane E, Thackeray A, Bardsley T, Wegener ST, Hunter SJ, Zickmund S, Fritz JM (2022). Identifying Perceptions, Experiences, and Recommendations of Telehealth Physical Therapy for Patients with Chronic Low Back Pain: A Mixed Methods Survey. Arch Phys Med Rehabil.
  2. Kehle-Forbes SM, Ackland PE, Spoont MR, Meis LA, Orazem RJ, Lyon A, Valenstein-Mah HR, Schnurr PP, Zickmund SL, Foa EB, Chard KM, Alpert E, Polusny MA (2022). Divergent experiences of U.S. veterans who did and did not complete trauma-focused therapies for PTSD: A national qualitative study of treatment dropout. Behav Res Ther, 154, 104123.
  3. Pinto NM, Patel A, Delaney RK, Donofrio MT, Marino BS, Miller S, Ozanne EM, Zickmund SL, Karasawa MH, Pershing ML, Fagerlin A (2021). Provider insights on shared decision-making with families affected by CHD. Cardiol Young, 1-8.
  4. Schroeck FR, Ould Ismail AA, Perry GN, Haggstrom DA, Sanchez SL, Walker DR, Young J, Zickmund S, Zubkoff L (2021). Determinants of Risk-Aligned Bladder Cancer Surveillance-Mixed-Methods Evaluation Using the Tailored Implementation for Chronic Diseases Framework. JCO Oncol Pract, 18, OP2100226.
  5. Schleiden LJ, Zickmund SL, Roman KL, Kennedy K, Thorpe JM, Rossi MI, Niznik JD, Springer SP, Thorpe CT (2021). Caregiver and provider perspectives on dual VA and Medicare Part D medication use in veterans with suspected dementia or cognitive impairment. Am J Health Syst Pharm, 79, 94-101.
  6. Delaney RK, Pinto NM, Ozanne EM, Brown H, Stark LA, Watt MH, Karasawa M, Patel A, Donofrio MT, Steltzer MM, Miller SG, Zickmund SL, Fagerlin A (2021). Parents' decision-making for their foetus or neonate with a severe congenital heart defect. Cardiol Young, 32, 1-8.
  7. Jones AL, Fine MJ, Taber PA, Hausmann LRM, Burkitt KH, Stone RA, Zickmund SL (2021). National Media Coverage of the Veterans Affairs Waitlist Scandal: Effects on Veterans' Distrust of the VA Health Care System. Med Care, 59(Suppl 3), S322-S326.
  8. Gaglio B, Henton M, Barbeau A, Evans E, Hickam D, Newhouse R, Zickmund S (2020). Methodological standards for qualitative and mixed methods patient centered outcomes research. BMJ, 371, m4435.
  9. Tsan MF, Ling B, Feske U, Zickmund S, Stone R, Sonel A, Arnold RM, Fine M, Hall DE (2020). Assessing the Quality and Performance of Institutional Review Boards: Levels of Initial Reviews. J Empir Res Hum Res Ethics, 15(5), 407-414.
  10. Rogers CR, Rogers TN, Matthews P, Le Duc N, Zickmund S, Powell W, Thorpe RJ Jr, McKoy A, Davis FA, Okuyemi K, Paskett ED, Griffith DM (2020). Psychosocial determinants of colorectal Cancer screening uptake among African-American men: understanding the role of masculine role norms, medical mistrust, and normative support. Ethn Health, 27, 1-20.
  11. Hausmann LRM, Jones AL, McInnes SE, Zickmund SL (2020). Identifying healthcare experiences associated with perceptions of racial/ethnic discrimination among veterans with pain: A cross-sectional mixed methods survey. PLoS One, 15(9), e0237650.
  12. Zhang G, Patel K, Moghe A, Reid A, Serper M, Calgaro L, Gibson S, Zickmund S, Shaikh O, Rogal S (2019). Provider Perceptions of Hepatitis C Treatment Adherence and Initiation. Dig Dis Sci, 65(5), 1324-1333.
  13. Greenberg S, Slager S, Neil BO, Cooney K, Maughan B, Stopa N, Venne V, Zickmund S, Colonna S (2020). What men want: Qualitative analysis of what men with prostate cancer (PCa) want to learn regarding genetic referral, counseling, and testing. Prostate, 80(5), 441-450.
  14. Fink EL, Jarvis JM, Maddux AB, Pinto N, Galyean P, Olson LM, Zickmund S, Ringwood M, Sorenson S, Dean JM, Carcillo JA, Berg RA, Zuppa A, Pollack MM, Meert KL, Hall MW, Sapru A, McQuillen PS, Mourani PM, Watson RS, Pediatric Acute Lung Injury and Sepsis Investigators PALISI Long-term Outcomes Subgroup Investigators, Eunice Kennedy Shriver National Institute of Child Health, Human Development Collaborative Pediatric Critical Care Research Network CPCCRN (2020). Development of a Core outcome set for Pediatric critical care outcomes research. Contemp Clin Trials, 91, 105968.
  15. Szymusiak J, Walk TJ, Benson M, Hamm M, Zickmund S, Gonzaga AM, Bump GM (2019). A Qualitative Analysis of Resident Adverse Event Reporting: What's Holding Us Back. Am J Med Qual, 35(2), 155-162.
  16. Wohlfahrt P, Zickmund SL, Slager S, Allen LA, Nicolau JN, Kfoury AG, Felker GM, Conte J, Flint K, DeVore AD, Selzman CH, Hess R, Spertus JA, Stehlik J (2020). Provider Perspectives on the Feasibility and Utility of Routine Patient-Reported Outcomes Assessment in Heart Failure: A Qualitative Analysis. J Am Heart Assoc, 9(2), e013047.
  17. Clark-Cutaia MN, Sevick MA, Thurheimer-Cacciotti J, Hoffman LA, Snetselaar L, Burke LE, Zickmund SL (2018). Perceived Barriers to Adherence to Hemodialysis Dietary Recommendations. Clin Nurs Res, 28(8), 1009-1029.
  18. Patel K, Zickmund SL, Jones H, Reid A, Calgaro L, Otero A, Coppler T, Rogal SS (2019). Determinants of Hepatitis C Treatment Adherence and Treatment Completion Among Veterans in the Direct Acting Antiviral Era. Dig Dis Sci, 64(10), 3001-3012.
  19. Jones AL, Fine MJ, Stone RA, Gao S, Hausmann LRM, Burkitt KH, Taber PA, Switzer GE, Good CB, Vanneman ME, Zickmund SL (2019). Veteran Satisfaction with Early Experiences of Health Care Through the Veterans Choice Program: a Concurrent Mixed Methods Study. J Gen Intern Med, 34(9), 1925-1933.
  20. McCarthy S, Chinman M, Mitchell-Miland C, Schutt RK, Zickmund S, Ellison ML (2018). Peer specialists: Exploring the influence of program structure on their emerging role. Psychol Serv, 16(3), 445-455.
  21. Kraemer KL, McGinnis KA, Fiellin DA, Skanderson M, Gordon AJ, Robbins J, Zickmund S, Bryant K, Korthuis PT (2019). Low levels of initiation, engagement, and retention in substance use disorder treatment including pharmacotherapy among HIV-infected and uninfected veterans. J Subst Abuse Treat, 103, 23-32.
  22. Rogers CR, Okuyemi K, Paskett ED, Thorpe RJ Jr, Rogers TN, Hung M, Zickmund S, Riley C, Fetters MD (2019). Study protocol for developing #CuttingCRC: a barbershop-based trial on masculinity barriers to care and colorectal cancer screening uptake among African-American men using an exploratory sequential mixed-methods design. BMJ Open, 9(7), e030000.
  23. Bixler FR, Radomski TR, Zickmund SL, Roman KM, Hausmann LRM, Thorpe CT, Hale JA, Sileanu FE, Gellad WF (2019). Primary care physicians' perspectives on Veterans who obtain prescription opioids from multiple healthcare systems. J Opioid Manag, 15(3), 183-191.
  24. Szymusiak J, Walk TJ, Benson M, Hamm M, Zickmund S, Gonzaga AM, Bump GM (2019). Encouraging Resident Adverse Event Reporting: A Qualitative Study of Suggestions from the Front Lines. Pediatr Qual Saf, 4(3), e167.
  25. Mengeling MA, Burkitt KH, True G, Zickmund SL, Ono SS, Bayliss NK, Holmes WC, Sadler AG (2019). Sexual Trauma Screening for Men and Women: Examining the Construct Validity of a Two-Item Screen. Violence Vict, 34(1), 175-193.
  26. Krans EE, Rothenberger SD, Morrison PK, Park SY, Klocke LC, Turocy MJ, Zickmund S (2018). Hepatitis C Virus Knowledge Among Pregnant Women with Opioid Use Disorder. Matern Child Health J, 22(8), 1208-1216.
  27. Radomski TR, Bixler FR, Zickmund SL, Roman KM, Thorpe CT, Hale JA, Sileanu FE, Hausmann LRM, Thorpe JM, Suda KJ, Stroupe KT, Gordon AJ, Good CB, Fine MJ, Gellad WF (2018). Physicians' Perspectives Regarding Prescription Drug Monitoring Program Use Within the Department of Veterans Affairs: a Multi-State Qualitative Study. J Gen Intern Med, 33(8), 1253-1259.
  28. Zickmund SL, Burkitt KH, Gao S, Stone RA, Jones AL, Hausmann LRM, Switzer GE, Borrero S, Rodriguez KL, Fine MJ (2018). Racial, Ethnic, and Gender Equity in Veteran Satisfaction with Health Care in the Veterans Affairs Health Care System. J Gen Intern Med, 33(3), 305-331.
  29. Stehlik J, Rodriguez-Correa C, Spertus JA, Biber J, Nativi-Nicolau J, Zickmund S, Steinberg BA, Peritz DC, Walker A, Hess J, Drakos SG, Kfoury AG, Fang JC, Selzman CH, Hess R (2017). Implementation of Real-Time Assessment of Patient-Reported Outcomes in a Heart Failure Clinic: A Feasibility Study. J Card Fail, 23(11), 813-816.
  30. Borrero S, Callegari LS, Zhao X, Mor MK, Sileanu FE, Switzer G, Zickmund S, Washington DL, Zephyrin LC, Schwarz EB (2017). Unintended Pregnancy and Contraceptive Use Among Women Veterans: The ECUUN Study. J Gen Intern Med, 32(8), 900-908.
  31. Rogal SS, McCarthy R, Reid A, Rodriguez KL, Calgaro L, Patel K, Daley M, Jonassaint NL, Zickmund SL (2017). Primary Care and Hepatology Provider-Perceived Barriers to and Facilitators of Hepatitis C Treatment Candidacy and Adherence. Dig Dis Sci, 62(8), 1933-1943.
  32. Gellad WF, Cunningham FE, Good CB, Thorpe JM, Thorpe CT, Bair B, Roman K, Zickmund SL (2017). Pharmacy Use in the First Year of the Veterans Choice Program: A Mixed-methods Evaluation. Med Care, 55 Suppl 7 Suppl 1, S26-S32.
  33. Ammendolia C, Schneider M, Williams K, Zickmund S, Hamm M, Stuber K, Tomkins-Lane C, Rampersaud YR (2017). The physical and psychological impact of neurogenic claudication: the patients' perspectives. J Can Chiropr Assoc, 61(1), 18-31.
  34. Freytes IM, LeLaurin JH, Zickmund SL, Resende RD, Uphold CR (2017). Exploring the post-deployment reintegration experiences of veterans with PTSD and their significant others. Am J Orthopsychiatry, 87(2), 149-156.
  35. Rogal SS, Mankaney G, Udawatta V, Chinman M, Good CB, Zickmund S, Bielefeldt K, Chidi A, Jonassaint N, Jazwinski A, Shaikh O, Hughes C, Fontes P, Humar A, DiMartini A (2016). Pre-Transplant Depression Is Associated with Length of Hospitalization, Discharge Disposition, and Survival after Liver Transplantation. PLoS One, 11(11), e0165517.
  36. Rogal S, Mankaney G, Udawatta V, Good CB, Chinman M, Zickmund S, Bielefeldt K, Jonassaint N, Jazwinski A, Shaikh O, Hughes C, Humar A, DiMartini A, Fine MJ (2016). Association between opioid use and readmission following liver transplantation. Clin Transplant, 30(10), 1222-1229.
  37. Kasckow J, Zickmund S, Gurklis J, Luther J, Fox L, Taylor M, Richmond I, Haas GL (2016). Using telehealth to augment an intensive case monitoring program in veterans with schizophrenia and suicidal ideation: A pilot trial. Psychiatry Res, 239, 111-6.


  1. Zickmund SL, Frosch DL, Carman KL (2022). Patient and Veteran Engagement in Health Research: the Emergence of a Field of Study. J Gen Intern Med, 37(Suppl 1), 3-5.
  2. Knight SJ, Haibach JP, Hamilton AB, Whittle J, Ono SS, Butler J, Flower M, Ray CD, Pugh MJ, Zickmund SL (2022). Veteran Engagement in Health Services Research: a Conceptual Model. J Gen Intern Med, 37(Suppl 1), 94-98.


  1. Mondesir FL, Zickmund SL, Yang S, Perry G, Galyean P, Nativi-Nicolau J, Kemeyou L, Spertus JA, Stehlik J (2020). Patient Perspectives on the Completion and Use of Patient-Reported Outcome Surveys in Routine Clinical Care for Heart Failure. [Letter to the editor]. Circ Cardiovasc Qual Outcomes, 13(9), e007027.