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Crisis Management & Referral

In an emergency or crisis, the focus must be to assure that the student has the assistance necessary to support and safeguard their physical or emotional needs.  This may include immediate emergency department evaluation for acute physical and mental health crises and need for hospitalization, access to appropriate services for sub-acute crises, and activation of personal, social, or spiritual support services.

Medical or Psychiatric Emergency

In the event of an emergency, please call 911 or go to your nearest emergency room.

UNI Crisis LineUniversity of Utah Medical Center Emergency Department

50 North Medical Drive
Salt Lake City, Utah 84132
(801) 581-2292

The University of Utah Hospital Emergency Department is a fully approved Level 1 Trauma facility and tertiary referral center that is staffed by physicians 24 hours a day, 7 days a week.

University Neuropsychiatric Institute (UNI)

501 Chipeta Way
Salt Lake City, Utah 84108
(801) 583-2500

UNI offers a variety of acute services:


  • Crisis Services are available 24/7, both locally (801-587-3000) and statewide (1-800-273-8255) for the National Suicide Prevention Lifeline.
  • UNI's Licensed clinicians provide prompt and compassionate crisis intervention, suicide prevention, information and referrals as well as follow-up services, emotional support and assistance to individuals experiencing emotional distress or psychiatric crisis.

Mobile Crisis Outreach Team (MCOT)

  • Triaged through the CrisisLine, UNI MCOT provides free, prompt, face-to-face response to any resident of Salt Lake County who is experiencing a behavioral health crisis.
  • Youth and adult services teams are available 24/7 and offer consultation and support to individuals, families, schools, treatment providers and first responders.
  • Follow up services provide on-going support, including referrals to health care providers and community-based mental health services

Receiving Center

  • A short-term (up to 23 hours) secure center providing therapeutic crisis management, an assessment based on strengths and psychiatric needs, medication intervention, and wellness/recovery/discharge planning
  • Staffed by psychiatrists, advanced practice nurses, social workers, certified peer specialists and psychiatric technicians

WarmLine-(801) 587-1055

  • This line is for Salt Lake County residents who are not in crisis, but are seeking support, engagement, or encouragement
  • Certified Peer Specialists offer support and empower callers to resolve problems by fostering a sense of hope, dignity, and self-respect.
  • Callers may speak with peer specialists daily 9am to 10pm

If you are in crisis but it is not emergent, please contact Meghan Sullivan to access services through the MSWP.


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