Department of Internal Medicine IT
Contact Us
Department of Internal Medicine IT
(801) 585-2313 (Monday - Friday, 8 am to 5 pm)
domit@hsc.utah.edu
Campus Help Desk
(801) 581-4000 option 1 (24/7 support)
helpdesk@utah.edu (business hours only)
Hospital Service Desk
(801) 587-6000
ServiceDesk@hsc.utah.edu
Frequently Asked Questions:
Examples of Services Offered
- Support provided in-person, remote connection, and over the phone
- Desktop, laptop, and tablet support
- Software installation
- Operating system and software updates
- Hardware troubleshooting
- General IT questions, inquiries, and advice
- Inventory and assett tracking
- Recommend hardware based on parameter for Faculty, Staff, and Labs
- Conference room and audio visual support
- Interface with other University IT groups for department faculty and staff
-
Laptops, desktops, and devices that store data
- Network storage
- Network share creation and administration
- Network account information (email, permissions)
- Nework port activation, network connection troubleshooting
- Specific network requests (firewall, devices)
- Citrix installation and configuration
- Mobileiron, Haiku, and Canto
- Encryption
- Virus and malware protection
- University IT compliance
Resources
IT Team
Kyle Colbert
Oliver Tsuya
