Frequently Asked Questions:

Examples of Services Offered:

Computer Support and IT Consultation:

  • Support provided in-person, remote connection, and over the phone
  • Desktop, laptop, and tablet support
    • Software installation
    • Operating system and software updates
    • Hardware troubleshooting
  • General IT questions, inquiries, and advice
  • Inventory and assett tracking
  • Recommend hardware based on parameter for Faculty, Staff, and Labs
  • Conference room and audio visual support
  • Interface with other University IT groups for department faculty and staff


  • Laptops, desktops, and devices that store data

Server and network support

  • Network storage
  • Network share creation and administration
  • Network account information (email, permissions)
  • Nework port activation, network connection troubleshooting
  • Specific network requests (firewall, devices)

Clinical App Support


IT Team


Kyle Colbert

mata-ashton.jpg Ashton Mata
tsuya-oliver.jpg Oliver Tsuya
soper-shawn.jpg Shawn Soper
daniels-joshua.jpg Joshua Daniels

Contact Us

Department of Internal Medicine
University of Utah School of Medicine
30 North 1900 East, Room 4C104
Salt Lake City, UT 84132

On call (8am - 5pm): 801-585-2313

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