When calling Dermatology Client Services, how do you rate the overall experience (ease of connecting, receiving relevant answers to questions)? Poor Needs improvement Good Excellent How do you rate kit supplies provided for ease of sending specimens to the laboratory via FedEx or courier? Poor Needs improvement Good Excellent How do you rate the ease of use of our requisition forms, including understanding what information is required for processing/testing? Poor Needs improvement Good Excellent How do you rate your experience with the use of our website? Poor Needs improvement Good Excellent If you would like information about the Epic Link connection for online access to the University of Utah electronic medical record, please provide your clinic information below. Your Clinic Information Clinic Name Primary Contact Secondary Contact Address Phone Clinic Email Select the lab(s) you send specimens to (check all that apply). Dermatopathology Immunodermatology Oral Pathology Dermatopathology Do you send specimens for technical or routine processing? Do you send slides for primary read or consultation? Select all that apply. Biopsy - Technical Processing (slide preparation only) Biopsy - Routine Processing (tissue procesing and slide read) Slide - Read (initial slide read only) Slide - Consult (consultation slide read) How do you rate the result reporting times for technical and routine processing of biopsy specimens? Poor Needs improvement Good Excellent How do you rate the result reporting times for a slide read? Poor Needs improvement Good Excellent Immunodermatology Do you send biopsy specimens, serum specimens, or both to the Immunodermatology Laboratory for testing? Biopsy only (Direct Immunofluorescence) Serum only (Indirect Immunofluorescence, ELISA) Both biopsy and serum Is it helpful to have testing results correlated for different specimens submitted at the same time, even if it means longer result reporting times for one or the other? Yes No How do you rate the direct immunofluorescence result reporting times for biopsy specimens? Poor Needs improvement Good Excellent How do you rate the serum test result reporting times? Poor Needs improvement Good Excellent How do you rate the range of tests offered by the Immunodermatology laboratory? Poor Needs improvement Good Excellent Oral Pathology Do you send specimens for H&E routine processing, direct immunofluorescence processing, or both? Biopsy - H&E tissue processing and Oral Pathology slide read Biopsy - Direct Immunofluorescence Testing Both - H&E with slide read and direct immunofluorescence testing How do you rate the result reporting times for routine processing of biopsy specimens? Poor Needs improvement Good Excellent How do you rate the result reporting times for direct immunofluorescence testing? Poor Needs improvement Good Excellent Additional Comments Thank you for your feedback as this information directly contributes to our labroatory improvements. If you have further comments, please email us at DermatologyLaboratories@hsc.utah.edu Leave this field blank
